Michelin Sous Chef 4* Hotel Monaghan €38k

Burren Amber are currently recruiting for an experienced Michelin Sous Chef to join this 4* hotel in Monaghan.

Role Objectives:

  • To assist the Head Chef in producing meals and services to all kitchens, setting standards and meeting customers’ satisfaction.
  • Monitor and maintain consistent food standards and quality across all areas and during all stages of production and supply to ensure the HACCP procedure according to the company’s food safety policy is maintained to a high standard at all times.
  • To have total accountability for the day to day running of the kitchen service in the absence of the head chef.
  • To participate in the design of menus and purchase all food and food related products using company nominated suppliers to achieve food budgeted cost controls, ensuring minimum wastage within the venue and to ensure all menus are costed accurately.
  • To ensure stock take levels and deliveries are continuously recorded at all times.
  • To maintain all equipment throughout the Kitchens through due care and diligence.
  • Arrange and assist with training for all staff as required and ensure all kitchen porters/assistants are trained to basic food hygiene and chemical safety as a minimum.
  • The Sous Chef will undertake training and development as appropriate and keep apprised of developments in his/her field of expertise.
  • Attend daily meetings and weekly management meetings in the absence of the Head Chef.
  • Ensure company policy & procedure is adhered to at all times.

The successful candidate will:

  • Have a minimum of 3 years’ experience as a Sous Chef with Michelin experience
  • Have excellent people management skills
  • Be organised and capable of managing multiple tasks at one time
  • Have excellent communication skills
  • Have a positive attitude and a good work ethic
  • Have proven experience working with volume
  • Be HACCP trained (certified)

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details.

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Bar Manager 4* Hotel Meath €35k+

Burren Amber are currently recruiting for an experienced Bar Manager to join this 4* hotel in Meath.

Reporting to the Food and Beverage Outlets Manager, the manager will be responsible for the day to day running of Bar Outlets.

The successful candidate will have:

  • Role would suit a customer focused hospitality professional looking to make a big move in their career
  • An exceptional knowledge in food, beverage and bar management
  • You will be a people focused manager to support and mentor all staff
  • An ability to identify areas for improvement in operations, costings and internal development
  • Ability to represent the Food and Beverage department at meetings when required

Key Responsibilities:

  • Meet and greet guests and ensure the team provide excellent service to our guests and continuously strive to exceed expectations
  • To ensure standards are in accordance to SOP’s.
  • Ensure cash handling procedures are adhered to and stock control is proactively managed
  • Ensure team members are continuously trained on product knowledge, service standards, menus and all hotel wide initiatives and promotions
  • To develop and coach the team through effective communication and job chats
  • Utilise supervisory skills, effective communication, and motivation to maximise employee productivity and satisfaction
  • To ensure that the highest possible standard of personal hygiene, dress, appearance and conduct is maintained at all times
  • To ensure effective rostering practices to maximise efficiency in the Bars.
  • To follow, implement and continuously update the SOP’s for the Department

The successful candidate must have a minimum of 2 years Managerial/Supervisory experience in a 4 star Hotel. They should also have the ability to work well under pressure and should be energetic, customer focused and should possess excellent communication skills.

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details.

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Operations Manager 4* Hotel Mayo €40k

Burren Amber are currently recruiting for an experienced Operations Manager to join this 4* hotel in Mayo.

Key Responsibilities:

  • Weekly reporting to the General Manager
  • Forecasting of wages on a weekly basis in line with business needs
  • Driving sales and maintaining a high level of standards throughout the store including all aspects of Hotel Departments Lobby / Restaurant / Accommodation / Food and Beverage / Leisure / Maintenance etc.
  • Achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are kept as low as possible labour to Food and Beverage Suppliers
  • Ensuring that the required staffing levels of the hotel are always met and to maintain operational standards
  • Implementing company operating standards in relation to suppliers, Excellence Service, Hotel presentation & Customer service
  • Responsible for carrying out regular stock takes of forecast KPI’s, GP’s, labour cost and revenue where possible losses could occur and work with the audit team to develop procedures to limit such losses.
  • Advising the General Manager regarding issues or concerns in relation to the building and team.
  • HR issues to be discussed with HR Manager with follow up information provided in writing or e-mail
  • To ensure smooth running of all standards of service ,hygiene and customer contact as agreed with operations manager
  • Report and follow up all maintenance issues with departments
  • Ensure that departments comply and have in place all Fire, Health and Safety Measures necessary
  • Ensure all department managers conduct staff training on a weekly basis and present to HR manager for filing
  • Complete and sign off all rosta pertaining to relevant departments and ensure no over staffing or understaffing occurs as with agreed ratios, as required
  • Ensure duty manager roster is completed weekly
  • Ensure all service areas, menus and staff are ready to go 10 minutes prior to schedule
  • Carry out random room checks and sign off on the Room Service checklist in conjunction with Accommodation Manger
  • Carry out departmental audits on a monthly basis and revert to the relevant department manager on scoring and in turn update the General Manager
  • Interact professionally with all guests complaints and implement corrective action, follow up complaint and ensure guest satisfaction in line with standard operational procedures.
  • Constant monitoring and maintenance of all hygiene cleanliness issues .
  • Communicating all F&B details with all staff in departments and discussing changes with relevant dept’s i.e Sale, Kitchen ,Baqueting, F&B etc
  • Any other duties assigned by General Manager

The successful candidate will have:

  • A proven track record in successful operational management of restaurant and bar service in a similar environment
  • The ability to calmly lead their team
  • Excellent attention to detail
  • Ability to work on own initiative
  • Excellent communication skills with proficient spoken & written English
  • Previous 4/5* hotel experience or equivalent desired

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details.

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Bar and Restaurant Manager 4* Hotel Kildare €45k

Burren Amber are currently recruiting for an experienced Bar and Restaurant Manager to join this 4* hotel in Kildare.

Key Responsibilities:

  • To meet, greet and seat all customers and using the guests name where possible.
  • To implement and maintain the highest standard operating procedures for all food and beverage services in the hotel.
  • To supervise and manage the daily operation of breakfast, lunch and dinner service and related areas, ensuring they are adequately staffed and supervised.
  • To work closely with the Director of Food and Beverage to achieve required targets in relation to service standards, payroll and GP percentages.
  • To ensure stock takes are carried out and is adequately stocked and secured at all times.
  • To ensure an organised order of work is in place and that appropriate service systems are in use.
  • To communicate with all other departments and to work closely with all department heads at all times.

The successful candidate will have:

  • Passion, energy, enthusiasm – a real people person!
  • A proven track record in successful operational management of restaurant and bar service in a similar environment
  • The ability to calmly lead their team
  • Excellent attention to detail
  • Ability to work on own initiative
  • Excellent communication skills with proficient spoken & written English
  • Knowledge of Opera/Micros ideal but not essential
  • Previous 4/5* hotel experience or equivalent desired

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details.

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Banqueting Manager 4* Hotel Monaghan

Burren Amber are currently recruiting for a Banqueting Manager to join a very dynamic team in this 4* property based in County Monaghan.

MAIN RESPONSIBILITIES:

  • Working with the Assistant Food & Beverage Manager to oversee the daily operation of the Banqueting department including scheduling rosters and end of day reports.
  • To recruit, train, lead and motivate your team to optimise customer engagement, ensuring all visitors experience an authentic taste.
  • A team builder and team player who empowers and coaches the team to deliver excellent service standards at all times.
  • Work with the Assistant Food & Beverage Manager to deliver a first class service in all events.
  • Ensure statutory and best practice compliance for all Food & Beverage operations throughout the property.
  • Perform any additional duties that may be assigned by your Manager as this role evolves.

Requirements:

  • A minimum of 2-3 years’ experience is required in a similar role in a 4 or 5 star background
  • Previous experience in Event and Wedding Management
  • Extensive knowledge of Food and Beverage
  • Excellent Communication, Organisational and Computer Skills
  • Management Soft Skills, Leadership and Delegation skills
  • Extensive experience in F&B staff training

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details

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Creche Manager

Creche Manager Dublin €30k plus

We are currently recruiting for the position of Creche Manager for our client. This position will oversee the entire operation of all property including HR procedures, SOPs, standards, cost control, inspections etc: The Ideal candidate will come from a similar background and looking to take the next step in their career.

Duties and Responsibilities

· To oversee the responsibility for the centre and children and staff

· To lead ECCE Scheme provision for pre-schoolers

· To ensure high standards of care at the centre

· To develop curricula in line with requirements

· Ensure a good standard of hygiene

· Revise policies and procedures as required

· Adhere to Child Protection Policy of the service and report any concerns

· Prepare long term, medium term and short term plans

· Maintain all records as required by Pobal and the HSE

· Represent the service during HSE and Pobal Inspections

· Network with appropriate statutory and voluntary agencies

· Ensure the properties safety equipment is maintained and regularly serviced ie., Fire equipment etc

· To facilitate regular staff meetings

· To co-ordinate recruitment, induction, appraisal and training requirements for staff

· Be able to take charge and direct children and staff in case of an emergency

· Maintain strict confidentiality

· Perform any other reasonable duties that may be required

Requirements

· Minimum FETAC Level 6 in Childcare.

· Minimum 1 years’ experience in a similar role

· HR experience related to employee relations and all legislation in regards to childcare.

· Proven ability to build strong partnerships and work collaboratively with managers and directors

· Proven ability to resolve a wide range of issues in creative ways

· Demonstrated ability to work independently, including the ability to organise, plan, and prioritise tasks

· Exceptional communication skills including effective listening, writing and presentation

· Ability to manage complex employee relations issues

· Sound judgement and problem-solving skills

If this position is of interest please send you CV in confidence to Robbie Bailey. BURAMB18

Sales Executive 4* Hotel Monaghan €30k

Burren Amber are currently recruiting for a Sales Executive to join a very dynamic team in this 4* property based in County Monaghan.

Responsibilities:

  • To maximise all Wedding, Group, Conference and Event Revenue opportunities for the property.
  • Identify gaps and ensure proactive efforts to fill capacity and meet set targets.
  • Conduct site inspections with potential wedding and event clients
  • Complete RFQ’s (request for quotations) for weddings, meetings and events.
  • Attend monthly sales and marketing, yield and events sales meetings.
  • Together with the Marketing team to have responsibility for the weddings and events targets and annual budget.
  • To maximize room revenue, occupancy percentage and revenue percentages through efficient yield management.
  • To implement pricing strategies and promotions to maximise sales.
  • To manage wedding bookings, ensuring that these group bookings are monitored weekly, ensuring we maximise on room occupancy for these specific dates.
  • To ensure all bookings are confirmed in a timely manner and clients charged in accordance with the terms of contract.
  • To manage effectively all enquiries and leads, ensuring all guest leads are accurately recorded within their market segment and that we actively follow up in a systematic approach and capture all business.
  • To compile sales reports as required including forecasting revenue and to attend weekly meetings as required.
  • To develop a model of team working within the department which supports the achievement of Sales & Marketing targets and business strategies across the business
  • Weekly Report, monthly reports to be done for senior management
  • Wedding Booking trend report, Appointment Analysis Report
  • Attend weekly management meetings in the absence of the HOD to hand over any business for the week and share any relevant information amongst the team
  • Attend monthly sales meetings
  • During busy periods – to take on event management of specific events (corporate bookings, dinner bookings and short lead bookings
  • Final details with client, Draft function sheets accordingly, To meet with booked couples if the events team are not on duty – to show bedrooms/do final details

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details.

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Deputy General Manager Dublin €65k plus

Deputy General Manager Dublin €65k plus

TO ASSUME RESPONSIBILITY FOR THE DAY TO DAY OPERATIONS IN ALL AREAS OF THE HOTEL. TO WORK CLOSELY WITH MANAGEMENT SO AS TO ACHIEVE TARGETS. TO ENSURE THE HIGHEST STANDARDS OF SERVICE AND THE EFFICIENT AND EFFECTIVE OPERATION OF ALL AREAS.

Duties Include:

To provide support to the General Manager and ensure the smooth operation of the hotel at all times.
To manage the day to day running of the operational departments ensuring high standard operating procedures for all service areas and ensuring they are adequately staffed and supervised.
To manage and motivate Heads of Department to achieve best possible standards.
To work closely with colleagues so as to achieve required targets in relation to Revenue, Payroll and GP %
To ensure the best levels of customer care within the property.
Optimise all hotel service procedures to achieve audit standards.
To assist the General Manager in supporting and coaching the management team
To assist in setting budgets and controls appropriate to ensure maximum profitability in all areas.
To work closely with the management team in increasing sales and ensuring the smooth operation of the Food & Beverage departments.
To work closely with the Head Chef on menu planning, quality Control and food cost percentage.
To ensure an organised order of work is in place in all areas and that appropriate service systems are in use.
To communicate with all departments and to work closely with all department heads at all times.
To be responsible for the Duty Management Team and ensure that they are fully trained in all areas of the hotel.
To manage all SOP’s in all areas with regard to implementation and updating.
To plan, organise, control and review all service and systems to provide the best possible service to guests.
To ensure a high level of hygiene throughout the Hotel at all times, with a strict cleaning schedule in operation.
To maximise revenue through the encouragement of up selling and cross selling.
To take an active role in dealing with and following up on all complaint letters to the hotel in a timely and efficient manner.
To liaise with the Sales team on branding/sales and marketing for the Food & Beverage departments.
To work with the Meeting & Events Co-ordinator on the operational side of the meeting rooms.
To assist the HR with the Health and Safety.
To be fully aware of all policies as detailed in the staff hand book.
To ensure all employees receive adequate training during and on commencement of employment following a structured training plan and that all new employees attend induction.
To ensure that all rosters are checked on a daily basis thus maintaining adequate cover in line with business levels.
To assist in forecasting wages on a weekly basis in all areas thus ensuring they are in line with budgeted wage percentage and to take appropriate action where forecast is above budget.
Responsibility for the day to day maintenance of the Hotel and the allocation of daily duties to the maintenance department, however where there is a maintenance issue that needs professional attention you can report it to the General Manager.
Attend Management meetings as requested.
To carry out job chats and performance appraisals.
To inform the HR of any issues relating to staff and be involved in disciplinary procedures where necessary.

If this position is of interest to you please send your CV in confidence to Robbie Bailey. BURAMB18

Area Sales & Marketing Manager Wexford

Burren Amber are currently recruiting for an experienced Area Sales & Marketing Manager for 3 properties based in Wexford reporting in directly to the General Manager and Groups Sales and Marketing Manager.

Main Duties:

· Support the General Manager and Group Sales and Marketing Manager in achieving budgeted sales

· Confidently conduct face-to-face sales calls as agreed with the Group Sales & Marketing Manager

· Present a tailored presentation to potential clients as required by effectively using a range of presentation skills

· Undertake telesales

· Identify and analyse competition, both locally and regionally

· To carry out market research and analyse business statistics both from portfolio and the booking engine.

· Review, monitor and improve the online presence on official website and all third-party websites, reviewing content and images in conjunction with the Group Sales & Marketing Manager

· Oversee brochure, print material production and stock levels. To maintain and oversee photography and imagery for the three properties with Group Sales & Marketing Manager

· Liaise with the website providers of the three properties to ensure optimisation of our online position

· Maintain an accurate and detailed database of information on clients, develop new database and undertake the development of the direct mail-shot programme for the three properties in consultation with the Group Sales & Marketing Manager

· To work with the Group Sales and Marketing Manager to develop and adopt a Social Media plan and oversee that this plan is actioned by team members

· To pre-book and participate at various tradeshows, consumer shows events and exhibitions throughout the year

· To assist the Group Sales and Marketing Manager with advertising and ensure that that all adverts are placed on time, maintaining low costs and ensuring excellent attention to detail when proofing before they go to print.

· Build relationships with journalists and develop PR in conjunction with Group Sales and Marketing Manager

· Development of e-zines and management of the website and PPC campaigns

· Site inspections and assisting the Group Sales and Marketing Manager with securing new corporate business through telesales and sales calls

· Assist with website development and maintain website ensuring that we are optimising on searches and google analytics

· Produce weekly reports which will support your weekly Sales & Marketing activities

The successful candidate will have:

· Relevant Sales and Marketing Qualifications

· Minimum 3 years’ experience in a S&M management role is essential

· Strong outgoing personality, with excellent presentation skills, interpersonal skills and attention to detail

· Full driving licence and own means of transport

For more information on the role please feel free to contact Adam at Burren Amber at 01 4047620 for more details.

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Sous Chef €40k (Dublin City Centre)

We are currently recruiting for an experienced Sous Chef for a high end restaurant in Dublin City Centre. This is a very well established property with a professional team in place. You will be working with a contemporary Irish menu and be encouraged to create and implement dishes along with the Head Chef. This is a brilliant opportunity for a passionate Chef who loves cooking with fresh seasonal ingredients and also someone who has a creative flair.

Requirements:

  • 2+ years’ experience in a similar role
  • Ability to lead a team
  • Experience working in a busy high-end restaurant/hotel
  • HACCP trained
  • Work to Gross Profit, sales & wages targets
  • Ability to continuously up skill kitchen staff & mentor junior chefs
  • Update the menu seasonally with creative dishes and offer excellent specials for service

The Ideal Candidate:

  • Coming from a fine dining establishment
  • Eager to learn and progress
  • Ability to lead and motivate junior members of the team
  • An outgoing individual who enjoys working as part of a team
  • A hands-on leader

For more information on the role please call Lee in the strictest of confidence on 01-4047620

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