Receptionist

Receptionist | Administrator required for full time work in the Tallaght.

This is a great opportunity for a candidate to work alongside very experience recruiters and learn about candidate management, client management, etc. This is a fast paced exciting role which is ever changing on a daily basis. You will be learning from start to finish the recruitment process.

Hospitality background is required!

The Role:

  • Answer incoming calls and facilitate handling of requests for information
  • Preparation of documentation including letters and excel spreadsheets etc.
  • Inputting data into recruitment system manager
  • Providing a high level of customer service in person and over the phone
  • Work effectively as a member of a team
  • referencing candidates
  • Working in a fast and busy paced environment
  • Screening CV’s and Interviewing
  • Stock Control
  • General reception duties

The Candidate:

  • Experience in an administrative support role
  • Very strong interpersonal and communication skills
  • Excellent administration and organisation skills, strong attention to detail
  • Excellent Microsoft tools, particularly Outlook, Excel and Word
  • Ability to work under pressure
  • Ability to multi-task and work to own initiative
  • Additional language is a bonus

Please send your CV in strict confidence to aisling.white(@)broadlinegroup.ie

IND18

Hotel General Manager – Co. Galway – up to €65k

An opportunity has arisen for an experienced General Manager a 4* Hotel in Co. Galway. The ideal candidate will have 5 – 7 years previous experience in a similar role and will need to put a strong emphasis on customer service and guest interaction. You will engage, inspire and lead your teams and empower them to provide exceptional guest experiences. The ideal candidate will have continuous focus on exceeding key business objectives and financial targets

Duties:

  • Oversee the effective management and performance of the hotel and departments including Front Office, Revenue & Reservations, Food & Beverage, Conference & Banqueting, Housekeeping, Maintenance, Spa and Leisure.
  • Ensure strong utilisation, ensuring strategies for maximum revenue generation and business profit.
  • Develop sales, marketing, revenue and team action plans specific to the hotel.
  • The ability to use interpersonal skills to reduce tension or conflict between team members and/or guests to ensure an acceptable outcome is reached.
  • Ensure security procedures for stores, cash, premises, team members, equipment and chemicals is implemented and maintained in accordance with TFE policies and procedures
  • Prepare and submit the Hotel budget ensuring it is achievable and meets the expected GOP targets.
  • Develop relationships with local tourism or chamber of commerce to build networks and business opportunities.
  • Plan and present a Monthly Meeting to the entire team, ensuring the meeting is engaging and enhances the teams involvement in operating the business to its maximum performance.
  • Recognise team members on a regular basis – good performance, initiative, innovation, attention to detail and team milestones etc.

Candidate:

  • A Degree or Diploma in Hotel or Hospitality Management or Business.
  • Minimum 5 years experience in a similar role.
  • Proven understanding of market trends, market segments and market mix within hotel’s location.
  • Prioritising and addressing workplace health & safety issues.
  • Remains current with industry and customer trends.
  • Anticipates changes in customer needs and expectations in order to continually improve the customer experience.

Location: Co. Galway

Salary: up to €65k

Please submit CV in strict confidence to at Broadline Recruiters

CPERM18

Hotel Head Chef – Galway – €45k

We are currently recruiting for a head chef for the hotel in Galway. The ideal candidate must be dynamic and creative as well as lead, develop and motivate the team. You must have strong kitchen financials along with achieving KPI’s

Candidate Requirements:

  • Looking for a head chef to run and manage a kitchen and direct a team
  • Exceptional leadership skills required and strong people management skills a must
  • Able to bring the latest food trends to this operation
  • Strong creativity and innovation required when implementing new menu concepts
  • Excellent attention to detail
  • Be ability to implement financial planning, budgeting & revenue forecasting, as well as GP’s
  • Able to operate a multi-unit operation, bar, restaurant and banqueting facilities
  • Proven track record in a similar role
  • Responsible for costings and managing menu concepts

Role Requirements:

  • Hardworking, trustworthy with a positive attitude
  • Managing different food outlets
  • Strong people management skills required
  • Strong Financial acumen & achieve KPI’s
  • Proven track record in a good food property
  • Able to produce a high standard of food

Salary: €45

Location: Galway

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Please submit CV in strict confidence to Louise at Broadline Recruiters

CPERM18

Healthcare Head Chef – South Dublin – €47k

Our client is currently recruiting for a talented Head Chef to join their Healthcare team in a prestigious location in Dublin South. The successful candidate will assume full responsibility for the ordering, production and serving of all food and ensuing a smooth service. This role requires with strong healthcare experience.

Duties:

  • Full responsibility for the food production and to constantly introduce new and innovative menu options.
  • To ensure all menus meet the customers’ expectations and requirements
  • To work closely with The Group General Manager t ensure all clients requirements are met
  • To achieve budgets gross margins through consistent costings and menu planning
  • Ensure the Health and Safety and HACCP standards are maintained
  • Manage and develop the kitchen team
  • The ability to develop and deliver new menus for fine dining events

Candidate:

  • Third level qualification is must (HACCP/Culinary Arts/Professional Cookery)
  • 5 years experience in a Head Chef or Executive role
  • Strong organisational and problem solving skills
  • Must have previous healthcare experience
  • Excellent interpersonal skills
  • The ideal candidate must be innovative and a strong team player

Location: Dublin South

Salary: €47k

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.

Please submit CV in strict confidence to Louise at Broadline Recruiters

CPERM18

Bar & Restaurant Manager – Dublin – €40k

An excellent opportunity has arisen for a Bar & Restaurant Manager to join a hotel operation in Dublin. The ideal candidate will manage the bar and restaurant operation. They will have a proven track record of managing costs and increasing revenue across F&B outlets.

Duties:

  • Monitoring budget and control expenses with a focus on food, beverage, and labour costs
  • Liaise with other department heads, identify additional sales opportunities to enhance revenue.
  • Scheduling of day-to-day staffing requirements, plan and assign work
  • Training all team members in compliance with governmental regulations. Ensure staff are properly trained in quality and service standards and have the tools and equipment to carry out job duties
  • Establish and achieve quality and guest satisfaction goals
  • Ensure that the brands standards are being achieved across all F&B products and services
  • Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction
  • Analysing guest insights to identify and meet customer expectations and build on guest loyalty
  • Preparing Function sheets, forecasts, rotas and reports for week/month ahead
  • Ensure that all booking requests are being responded to in a prompt and appropriate manner

Candidate:

  • A proven track record of managing food & beverage department from 4* Hotel
  • The ideal candidate will pride themselves on great customer service be a good verbal and written communicator
  • Excellent knowledge of restaurant & bar management software
  • Target & sales driven
  • Be proactive
  • The successful candidate will be standard focused and have strong team management skills

Location: Dublin

Salary: €40k

Please submit CV in strict confidence to Broadline Recruiters

CPERM18

Hotel General Manager – Carlow – €60k

An opportunity has arisen for an experienced General Manager a 4* Hotel in Carlow. The ideal candidate will have 3-5 years’ previous experience in a similar role and will need to put a strong emphasis on customer service and guest interaction. You will be overseeing the smooth running of the property ensuring that the hotel keeps up to date with all industry trends.

Duties:

  • To oversee the smooth running of the property and that all guests receive the highest standard of customer service
  • Communicate with clarity to all managers and staff to ensure the smooth running of operations
  • Oversee the revenue and payroll costs for the entire operation to deliver the most financially efficient operation possible
  • Ensure that staff are rostered efficiently and fairly
  • You will review the daily, weekly and monthly sales and overheads delivering maximum profitability of the business.
  • You will oversee ongoing training and development of employees ensuring a consistently high standard of performance is delivered while also fostering an environment where employees are encouraged to reach their full potential

The Ideal Candidate:

  • Have a minimum of 5 years’ previous experience in a similar position in the hotel industry
  • Possess exceptional customer service abilities
  • Exhibit a natural ability to interact with customers
  • The ideal candidate will be a strong trainer, possess strong leadership skills and have the ability to communicate with clarity
  • Will have detailed knowledge of the industry with regards to the licenced trade and food service operations
  • Have the ability to work on your own initiative and assess the business’ needs
  • Will have very strong Operations and Financials skills

Location: Carlow

Salary: €60k

Please submit CV in strict confidence to Broadline Recruiters

CPERM18

Assistant Front Office Manager – Kildare – €26k

We are seeking an Assistant Front Office Manager to join the team of a 4* Hotel in Kildare. This energetic and motivated team is dedicated to excellence and aim to provide a superb quality experience which will affirm complete guest satisfaction.

Duties:

  • Ensure all guests receive a genuine warm, friendly and courteous welcome on arrival and during their stay from all department personnel.
  • Assist in achieving goals in relation to mystery audits, customer comment index, quality evaluations and hotel standards.
  • Assist in efficiently and effectively controlling front office departmental operations.
  • Work with the management team to ensure strong morale amongst the team at all times.
  • Training & development of the whole front office team.
  • To assist the Front Office Manager with Job chats and Appraisals.

Requirements:

  • Minimum one year experience in a similar role.
  • Excellent organisational skills and the ability to oversee & delegate work to others.
  • A warm, friendly and approachable personality when dealing with fellow staff and guests.
  • The ability to work on their own initiative, as well as being capable of working as part of a team.

To be considered for this position, please forward a CV to Broadline Recruiters.

CPERM18

Operations / Deputy General Manager Hotel – €40k

We are seeking a Deputy General Manager to join a busy hotel operation. The ideal candidate will be coming from a high volume Food & Beverage / Rooms background, with experience in managing a large team. The ideal candidate will liaise and work together with the General Manager to manage all aspects of the day-to-day running of the hotel co-ordinating interdepartmental activities and proactively driving the business at operational level.

Responsibilities:

Driving sales and maintaining a high level of standards throughout the store including all aspects of Hotel Departments.
Be responsible for the everyday management of a fast paced Hotel.
Carry out all Health & Safety, HACCP and any other requirements that need to be adhered to.
Achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are kept as low as possible.
Ensuring that the required staffing levels of the hotel are always met and to maintain operating standards.
Implementing company operating standards in relation to suppliers, Excellence Service, Hotel presentation & customer service.
Responsible for carrying out regular stock takes to forecast in KPI’s, GP’s, Labour cost and revenue where possible losses could occur and work with the audit team to develop procedures to limit such losses.
Strong operations experience in Conference & Banqueting, Food & Beverage and Rooms.

Candidate:

The candidate should be highly motivated and energetic.
Must have a proven track record in meeting targets and deadlines.
A high level of attention to detail is required.
Have excellent communication skills.
Have a keen interest in Hospitality Management Sector.
Someone who is coming from a DGM or Operations Manager role
Must have excellent leadership, organisational and motivational skills
Must be dedicated, hands on candidate who is seeking the next step in their career
Ability to multi skill with all departments HOD’s
Must have a strong Rooms and F&B background

Location: Limerick

Salary: €40k

Please send CV in strict confidence to Broadline Recruiters

CPERM18

Deli Chef – Cork – €36k

We are currently in search of a deli chef for a well know establishment. The company carefully selects products that are freshly prepared and cooked every day by their team of skilled chefs and customer service staff. By using innovative and creative ideas, the team endeavour to produce and present wholesome food of an exceptionally high standard

The Candidate:

  • At least 3 years previous experience in a similar environment
  • Must have excellent attention to detail and a real passion for food
  • Must have experience in a kitchen environment and a thorough understanding of HACCP
  • Must be able to follow pre-determined recipe cards
  • Passion/flair and attention to detail for food production and presentation
  • Flexible and able to work as part of a team and individually

The Role:

  • To monitor and deliver the HACCP programme for the Deli to ensure effective standards in line with hygiene and quality regulations.
  • Making sure to avoid excessive food wastage and maintaining the stock of the kitchen
  • Work as part of the team with Store Management as well as Deli Management and staff to provide the highest standard of food preparation quality and presentation.
  • To manage and control costs associated with food production and wastage

Location: Cork

Salary: €36k

Please send CV in strict confidence to Broadline Recruiters

CPERM18

Hotel Receptionist – Kildare

We are currently recruiting for hotel receptionists for a Hotel in Kildare. The successful candidate must have excellent people skills, great personality and be able to work within a team environment. Candidates must have previous experience of working in a hotel reception (Opera / HotSoft / PMS experience is required).

Duties:

  • Oversee the smooth running of the reception in a high volume four star property.
  • Answer calls and direct to the appropriate departments.
  • Take full responsibility for the general appearance of the reception to include cleanliness, layout, lighting, music, heating and ventilation.
  • Meet and greet guests on check in and check out, give directions to facilities within the hotel and the City Centre.
  • Input reservations and report directly to Senior Reservations team.
  • Liaising with Head of Housekeeping on any room requirements, printing off arrivals and departures lists.
  • Deal with any complaints from front desk, and ensure are followed up with relevant departments.
  • Liaising with all other departments within the hotel on guest’s requirements.
  • Experience in Opera or similar or a Similar Operating System

Candidate Requirements:

  • Good personality and excellent communication skills and well presented.
  • Be able to work as part of a team and also on own initiative.
  • Excellent attention to detail.
  • Handle customer queries, requests and complaints in a timely and professional manner.
  • Ensure that the highest standard of customer care is given to all our customers.
  • Minimum two years’ experience in similar role.

Location: Kildare

Salary: Negotiable depending on experience

Please submit CV in strict confidence to at Broadline Recruiters

CPERM18