Senior Receptionist €26k Dublin

  • Permanent
  • Louth

Senior Hotel Receptionist Dublin €26k

Responsibilities

Assisting in the smooth operation of the reception desk
Welcoming and acknowledging all guests in the reception and lobby area in a warm and friendly manner
Delivering excellent customer service to all guests at all times
Communicating hotel and city services to guests
Balancing all financial records and reports at the end of each shift.
Communicating effectively with the accommodation manager and supervisors for the availability of clean inspected rooms and extra requirements for guests
Communicating clearly with tour guides and organising group luggage to and from bedrooms
Ensuring floats are balanced at the end of all shifts
Preparing rooming lists in conjunction with reservations team
To provide an efficient and friendly service to guests at all times

To provide a warm and friendly telephone service to guests
Handling guest complaints in a professional manner and to a 4 star standard
To maintain a positive, friendly attitude with both hotel guests and your colleagues
The successful candidate will be required the following:

Strong experience working as a hotel receptionist
Experience with a front office management system
Excellent communication and interpersonal skills
Excellent customer service skills
The ability to remain calm under pressure
Strong organisation and time management skills
Fluent English

If this position is of interest please contact Adam on 01 404 7620

BURAMB18

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