Our client, a well known Dublin Hotel are seeking to recruit an experienced Duty Manager to join their established management team. The ideal candidate will come from a high volume background with excellent knowledge of Food & Beverage operations and exceptional customer service skills. The will be passionate about hospitality and superior service standards.
-Excellent Customer service skills, standards driven, good organisational skills.
-To be able to make decisions in a fast paced environment and to enjoy it
-To be great at up-selling – anticipating customer needs as well as improving the bottom line
-To be able to manage the team and resources available to ensure that the departments are equipped for service via cost controls, stock monitoring and good -rota management
-Ability to communicate to and motivate your team providing day to day leadership and direction
-Be able to use computer systems
-Minimum two years’ experience in a similar role required
-To plan and ensure the hotel is ready for the days business – preparing for the morning meeting and sharing information with the team
-To be out and about in the hotel, supervising the day to day operation and ensuring exceptional guest service.
-To encourage the team to maximise sales opportunities
-To ensure prompt resolution of customer complaints
-To develop and train the team to be able to deliver their job brilliantly so that we get great feedback from guests
Location – Dublin
Salary: €30k – €35k, depending on experience
Please submit CV in strict confidence to Louise at Broadline Recruiters.